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#Comcast voice edge for mac how to
#Comcast voice edge for mac registration
#Comcast voice edge for mac mac

You do not NEED to buy a 2-in-1 gateway device, such as the one Comcast commonly supplies. Buy a Compatible Modem & Router or a Gateway to Replace your Comcast Modem I will specifically detail how I replaced a Comcast modem with my own, but this should be applicable to other ISP’s as well.

#Comcast voice edge for mac how to

Here is How to Replace a Comcast Modem with your Own, in 4 Easy Steps: Now, I am no longer paying the ridiculous $10 per month rental fee for a Comcast modem – and I want to share how you can do the same. Don’t let Comcast fool you – ANYONE can do this on their own. So I decided to replace the Arris Comcast-owned gateway, with my own, at the cost savings of $120 per year. I hated seeing a device with a little “XFinity” logo on it sitting next to my computer. And when you get a discount on your modem rental, it leaves you with little leverage to negotiate bigger discounts on the cost of the internet service.īesides. I had successfully tried the Comcast negotiation route before – but it’s easy to forget to call in to negotiate every 6 months to do so. Comcast recently raised their modem rental fee to a ridiculous $10 per month (or $120 per year). The steps to do so vary by model.Not too long ago, I highlighted 3 ways to get rid of your Comcast modem rental fee after Comcast killed my old Netgear gateway. The local network administrator will need to log in to the router or gateway and verify that SIP ALG is disabled. If SIP ALG is enabled, there still may be some residual issues. SIP ALG only affects port 5060, which is why Nextiva uses port 5062. SIP ALG is a setting on routers and gateways that assists in routing traffic to and from the Internet. Submit a Ticket to Nextiva Support for assistance with a potential Double NAT. If the WAN IP is local, more than one device on the network oversees NAT, which is likely causing the error message on the device. If the device registers successfully, the local Network Administrator will need to verify that the network’s WAN IP address is a public IP address.

Click here for instructions on assigning a new device to a user.Ĭonnecting two or more routers between the device and the Internet creates a Double NAT (Network Address Translation), which may cause communication issues with the Nextiva network.Ĭheck for Double NAT by plugging the Poly device directly into the modem.

#Comcast voice edge for mac mac

If the MAC address does not match, delete the device and assign the device to the user with the correct MAC address.

Ensure the MAC address is assigned to a user and matches the MAC displayed on the device.

From the Nextiva Voice Admin Dashboard, navigate to Devices > Manage Devices.

From the NextOS Home Page, select Voice.

Visit, and click Client Login to log in to NextOS.

Obtain the MAC address from the Poly, either from the sticker on the bottom of the device or by navigating to Home > Status > Platform > Phone > S/N or MAC. If not, reach out to the local network administrator.

Verify that the phone has an IPv4 address assigned to it.

Use the 5-Way Navigation Key to navigate to Settings > Status > Network > TCP/IP Parameters.

Press the Home button on the Poly device. If the Internet is working on computers connected to the same network, unplug the Poly device, wait 10 seconds, then plug it back in to continue troubleshooting. If the Internet is down, the phone will lose connection and display the error message, so before troubleshooting, ensure the Internet is functional. If the phone has been provisioned, the troubleshooting steps below can assist in reconnecting to the Nextiva network.

#Comcast voice edge for mac registration

“URL Calling is disabled” is a common network error message that displays when Poly phones lose connection to Nextiva’s registration server.